Are Kaashir bracelets made from real gemstones?

Yes — every Kaashir bracelet is made from genuine, naturally sourced gemstones. We never use synthetic, dyed or fake stones. Each stone is hand-selected for its colour, clarity and quality before being crafted into your bracelet.

What is a crystal bracelet and how do you wear it?

A crystal bracelet is handmade jewellery crafted from natural gemstones, each traditionally associated with its own unique meaning. Amethyst for calm, Tiger Eye for confidence and protection, Rose Quartz for love and positivity. Many people wear theirs daily as a personal reminder of their intention.

Which countries does Kaashir ship to?

We ship to Canada, United Kingdom, United States, Malaysia, Singapore and Australia. Standard delivery 3–6 business days. Express delivery 1–3 business days. All orders include full tracking. Buy any 2 bracelets — 5% off and free delivery. Buy any 3 — 10% off and free delivery.

How long does delivery take?

Standard delivery takes 3–6 business days. Express delivery takes 1–3 business days. Every order is dispatched with a tracking number so you can follow your bracelet every step of the way.

What packaging do Kaashir bracelets come in?

Every bracelet arrives in our signature white matte sliding drawer gift box with gold foil detailing, a black velvet cushion and a charcoal matte gift bag. Every order arrives gift-ready — no extra wrapping needed.

How do I find my bracelet size?

Wrap a soft tape measure around your wrist just below the wrist bone. 6MM beads fit wrists 16–17cm. 8MM beads fit wrists 16–18cm. 10MM beads fit wrists 17–19cm. If you are between sizes, size up for comfort. Not sure? Message us on WhatsApp at +1 (437) 434 9293 and we will help.

Can I return my bracelet if it doesn't fit?

Yes — we offer a 30-day return policy. If your bracelet doesn't fit or isn't right for you, contact us via WhatsApp, email or live chat and we will sort it quickly with no hassle.

How do I choose the right crystal bracelet for me?

Every stone carries different traditional symbolism. Need calm? Try Amethyst. Confidence and courage? Tiger Eye. Love and positivity? Rose Quartz. Not sure? Message us on WhatsApp and we will personally recommend the right stone for you.

Are Kaashir bracelets suitable as a gift?

Kaashir bracelets are among the most thoughtful and meaningful gifts you can give. Every bracelet arrives in our premium signature gift packaging — ready to gift straight from the box. Perfect for birthdays, anniversaries, self-care gifts or just because.

Refund policy

Return & Refund Policy – Kaashir

Last updated: September 11, 2026

At Kaashir, we want you to be happy with your purchase. If you are not satisfied with your order, we offer a 30-day return policy for eligible items.

Eligibility for Return

To qualify for a return, the item must:

Be in new, unworn and unused condition.
Be returned with its original packaging.
Not be damaged, altered, resized, or modified after delivery.
Include valid proof of purchase.
Be returned within 30 days of delivery.

Items that have been worn, damaged after delivery, altered, or returned without the required original packaging may not qualify for a change-of-mind return.

How to Start a Return

To request a return, please contact us before sending the item back.

Email: support@kaashir.com
WhatsApp: +1 437-434-9293

Please provide your order number and the reason for your return. We may also request photos of the item and packaging.

Once your return is approved, we will provide you with return instructions and, where applicable, a prepaid return label.

Please do not send a return without contacting us first.

Return Shipping

For damaged, defective, or incorrect items, Kaashir will cover the reasonable return shipping cost.

For eligible change-of-mind returns, return shipping terms will be provided when your return is approved.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Your bank or payment provider may require additional time to process the refund.

If you have not received your refund within 15 business days after it was issued, please contact us at support@kaashir.com.

Original shipping charges are generally non-refundable for change-of-mind returns, unless otherwise required by applicable law or the return is due to an error on our part.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery and contact us as soon as possible if you receive an item that is damaged, defective, or incorrect.

Please provide your order number and photos of the item if requested.

If the issue is verified, we will provide a replacement or full refund at no additional cost to you.

Your rights under applicable consumer protection laws are not affected by this policy.

Exchanges

We accept exchanges for eligible items, subject to availability.

Once we receive and approve your returned item, the replacement will generally be shipped within 1–3 business days.

If the requested replacement is unavailable, we will contact you to arrange an alternative or refund.

International Orders

For eligible international orders shipped using DDP (Delivered Duty Paid) services, applicable customs duties and import taxes are handled through the shipping service. Customers should not normally be required to pay these charges upon delivery.