Privacy Policy

Last updated: June 25, 2026

1. Who We Are

Kaashir ("we", "us", "our") operates the website kaashir.com, selling handcrafted natural gemstone bracelets. We ship to Canada, the USA, the UK, Malaysia, Singapore and Australia.

For any privacy-related questions, please contact us at: [support@kaashir.com]

2. What Information We Collect

Personal Information

When you visit or purchase from kaashir.com, we may collect:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by Shopify Payments — we never store your card details)

Automatically Collected Information

IP address and general location data
Browser type and device information
Pages visited and time spent on site
Referring to the website or source

Review Information

Your name and review content when you submit a product review via Judge.me

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and customer service requests
Send marketing emails (only if you opted in — you can unsubscribe at any time)
Improve our website and product offerings
Comply with legal and regulatory obligations

4. Who We Share Your Data With

We share your data only with trusted third parties required to run our business. We do not sell your personal data to any third party.

Shopify Inc. — our e-commerce platform (stores your order and account data). Shopify Privacy Policy
Judge.me — our review platform (stores review submissions). Judge.me Privacy Policy
Google Analytics — website analytics (anonymised traffic data)
Meta (Facebook & Instagram) — advertising and social integration
TikTok — advertising and TikTok Shop integration
Shipping carriers — your name and address to fulfil delivery

5. Cookies

We use cookies to:

Keep your shopping cart active during your visit
Understand how visitors use our site (analytics)
Show you relevant advertisements on other platforms

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your shopping experience on our site.

6. How Long We Keep Your Data

Order information: 7 years (legal and tax requirement)
Marketing preferences: Until you unsubscribe or withdraw consent
Review data: Until you request deletion
Analytics data: 26 months (Google Analytics default)

7. Your Privacy Rights

Depending on where you are located, you have specific rights under your country's privacy laws. Please find your country below.

🇨🇦 Canadian Customers — PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent to our use of your data
File a complaint with the Office of the Privacy Commissioner of Canada

Regulator: priv.gc.ca | 1-800-282-1376

🇺🇸 US Customers — CCPA (California)

Under the California Consumer Privacy Act (CCPA), you have the right to:

Know what personal information we collect about you
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell your data)
Non-discrimination for exercising your privacy rights

🇬🇧 UK Customers — UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal data
Request correction or deletion of your data
Object to or restrict how we process your data
Data portability — receive your data in a portable format
Lodge a complaint with the Information Commissioner's Office (ICO)

Regulator: ico.org.uk | 0303 123 1113

🇲🇾 Malaysian Customers — PDPA 2010

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate personal data
Withdraw consent to the processing of your personal data
Lodge a complaint with the Department of Personal Data Protection (JPDP)

Regulator: pdp.gov.my

🇸🇬 Singaporean Customers — PDPA 2012

Under Singapore's Personal Data Protection Act 2012 (PDPA), you have the right to:

Access your personal data held by us
Request correction of inaccurate personal data
Withdraw consent to our collection, use or disclosure of your personal data
Data portability — transfer your data to another organisation
Lodge a complaint with the Personal Data Protection Commission (PDPC)

Regulator: pdpc.gov.sg

🇦🇺 Australian Customers — Privacy Act 1988

Under Australia's Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or outdated information
Make a complaint about how we handle your personal data
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Regulator: oaic.gov.au | 1300 363 992

How to Exercise Your Rights

To exercise any of the rights above, contact us at [YOUR EMAIL ADDRESS]. We will respond within 30 days.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Your payment data is encrypted and processed by Shopify Payments — we never have direct access to your full card details.

However, no method of internet transmission is 100% secure. We cannot guarantee the absolute security of data transmitted to our site.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at [support@kaashir.com], and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page reflects when changes were last made.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.